Shipping policy

Thank you for choosing CPTN Shirts! We are committed to providing you with the best shopping experience possible, including fast and reliable shipping. Please review the following information regarding our shipping policy:

Shipping Fees:

We have partnered with DHL to offer you a seamless shipping experience. The shipping fees for All  orders will be calculated and displayed at the checkout based on your location and the weight of the package. The exact shipping costs will be determined through the DHL app integration, ensuring accurate and competitive rates.

Estimated Shipping rate In UAE and USA: 

DOMESTIC EXPRESS: AED 45.02

For Local Delivery in Dubai, a flat shipping fee of AED 30 will be applied to cover local delivery costs.

We have also pickup option. You can pickup your package from Here:  villa 18b Street 4A - Al Manara - Dubai - United Arab Emirates


Order Processing Time:
We understand the excitement of receiving your order promptly. To ensure a speedy delivery, we strive to process all orders within 2 hours of receiving them. Please note that order processing may take slightly longer during peak seasons or special promotions.

Order Delivery Time:
Once your order has been processed, you can expect delivery within 3-5 business days for domestic shipments. Please note that delivery times may vary depending on the destination and any unforeseen circumstances that may arise during transit.

Order Cut-Off Time:
To ensure your order is processed and shipped on the same day, please place your order before 8 PM. Orders received after the cut-off time will be processed and shipped on the following business day.

Tracking Information:
For your convenience, we will provide you with tracking information once your order has been shipped. This will allow you to monitor the progress of your package and estimated delivery date. You will receive the tracking details via email provided during the checkout process.

Shipping Address:
Please ensure that you provide us with the correct and complete shipping address to avoid any delivery delays or issues. We are not responsible for any additional costs or losses incurred due to incorrect or incomplete addresses.

International Customs and Duties:
For international orders, please be aware that customs duties, taxes, and any additional fees imposed by your country's customs regulations are the responsibility of the recipient. These charges are separate from the shipping fees paid at the time of checkout. We recommend contacting your local customs office for more information on import duties and taxes.

Order Tracking and Support:
If you have any questions or concerns regarding your order, shipping, or tracking, please feel free to contact our customer support team. We will be more than happy to assist you and provide the necessary support.

Contact Info : 

Email: James@cptnshirts.com
Phone: +97158 5470290

At CPTN Shirts, we strive to provide you with exceptional service and a seamless shopping experience. If you have any further questions or need additional assistance, please do not hesitate to reach out to us.